Role: Logistics Administrator
Duration: 12 Months
Location: Erskine Ferry Road, Bishopton, Renfrewshire

Reports To: Global Logistics Mgr. Key Interfaces: Customers, Customer Delivery, FAMs and Account Managers, LSP’s

Position Summary/Scope
Works with all customers and logistics service providers to ensure shipments are picked-up and packaged from our customer locations and delivered accurately and timely to the end destination. Provide world class customer service and logistical solutions.

Responsibility:
• Order management - Schedule and track shipments from origin to destination
o Update system with correct shipment details
• Issue management - work with carriers and customer to resolve shipment issues
• Freight claim management
• Cost management - Receive final shipment costs from carrier and insure accuracy
• Invoice management - Insure customers are invoiced timely
• Customs documentation
o Receive asset checks from vendors and upload into system then file into D365.
o Deal with any asset check with errors that can’t be upload following the agreed process steps to resolution.
o Creation of master truck invoices based on vendor loading list.
o Update the AUS report every Monday and Wednesday for AUS management meetings.
o Review BI report each morning and push vendors for delay reasons.
o Receive and set up monthly file for all customs documents.
• Build knowledge of the client returns logistics process by engaging with the team.

Knowledge/Skills/Experience Required
- Strong customer service skills, prefer logistics/transportation experience
- Excellent PC skills with experience on Microsoft Office/Outlook
- Excellent phone skills
- Strong problem solving ability
- Team Player