Facilities Assistant/Receptionist
* Job Type: Temporary (3 months)
* Location: Beeston, Nottingham
* Salary: Competitive
A leading social housing provider is looking for a Facilities Assistant/Receptionist to join their team on a temporary basis. The ideal candidate will play a key role in delivering service excellence, ensuring that our customers and the business have access to high-quality workspaces. This role is essential in supporting the Workspace Services Coordinators to create a safe and secure environment for our colleagues.
Day to Day of the Role:
* Serve as the onsite primary point of contact for building experience, managing post, telephone calls, stock levels, and queries.
* Maintain accurate reception, contractor, and visitor management systems within designated buildings.
* Conduct building inductions for colleagues, contractors, and visitors.
* Perform general clerical duties including printing, mailing, laminating, and filing.
* Process hotel and travel requests using the Click Travel system, in line with company procedures.
* Handle Workspace Services helpdesk requests through Service Now, ensuring adherence to service level agreements and company processes.
* Support Workspace Services Coordinators with the management of job requests and health and safety investigations.
* Use company systems for raising purchase orders and processing associated invoices.
* Assist in maintaining department records and matrices.
* Manage all incoming and outgoing post and deliveries as per company processes.
* Maintain access control systems and ensure notice boards and poster communications are current and meet brand guidelines.
* Order and maintain stock for the Workspace Services Team.
Required Skills & Qualifications:
* Proven experience in a customer-focused administrative support role.
* Excellent organisational and clerical skills.
* Strong communication and interpersonal abilities.
* Familiarity with office management systems and procedures.
* Knowledge of health and safety regulations.
* Ability to work independently and as part of a team.
* A commitment to upholding high standards of health and safety in the workplace.
Benefits:
* Competitive salary for the duration of the temporary contract.
* The opportunity to contribute to a safe and pleasant working environment.
* Experience working in a role that is vital to the operation and culture of the business.
To apply for this Facilities Assistant/Receptionist position, please submit your CV detailing your relevant experience and your motivation for applying for this temporary role.