Looking for a dedicated Administrative Assistant to join a busy secretarial and business support team in the public sector. The role is based in Derby and requires excellent organisational skills.
Client Details
This company is a well-established entity within the public sector, specialising in providing comprehensive support services. With over 2000 employees, the organisation prides itself on having a significant impact on the community in Derby.
Description
* Acting as receptionist/first point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate;
* Answering telephone calls, taking messages and passing on accurately to the relevant departments/person;
* Ensuring that general office supply levels are maintained;
* Responsible for sorting of all incoming post and ensuring distribution to the relevant departments and ensuring that all out going post is documented. Sending post recorded delivery when requested;
* Promoting the image of the department, checking that notices and leaflets are up to date and well presented;
* Ensuring that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate;
* Photocopying and word processing documents, letters, emails, minutes and reports when required. Post holder must have a standard level of keyboard skills and be able to use Microsoft Office programmes;
* Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales;
* Having a flexible/adaptable approach to their work in order to meet various deadlines;
* Responsible for organising meetings for the department and planning any administrative work as required;
* Demonstrating office systems and department requirements to new starters;
* Inputting into, monitoring and printing reports from computerised systems;
Profile
A successful Administrative Assistant should have:
* A solid educational background with good English and Mathematics skills.
* Proven experience in a similar role within the public sector or business support sector.
* Excellent organisational and time-management skills.
* Strong communication skills, both written and verbal.
* Proficiency in MS Office and other standard office tools.
* Ability to work efficiently in a busy environment and under pressure.
Job Offer
* Temporary role with potential for further opportunities.
* Opportunity to be part of a robust team in the public sector.
* An inclusive and supportive work environment.
If you are a dedicated professional looking for a role in the public sector in Derby, we encourage you to apply for the position of Administrative Assistant.