Trade Parts Advisor
  • England,London,Greater London,Croydon
  • full-time
  • £27,000 - £35,000 per annum, OTE
Job Description:
Our client is seeking a skilled Trade Parts Advisor to join their busy team in Croydon.

You will be a vital link between customers and the business, playing a key role in providing exceptional service and support.

Responsabilities


* Maintain accurate records in the CRM system
* Handle customer sales orders and queries professionally
* Upsell products and services to achieve sales targets
* Escalate issues to senior advisors or management as needed
* Look up and pre-pick customer parts orders
* Ensure customer satisfaction through follow-up calls
* Follow company policies in all customer interactions
* Stay updated on products, services, and policies

Requirements
* Strong problem-solving, decision-making, and planning skillS
* Customer-focused with excellent communication abilities
* Experience with data management systems such as Kerridge, CDK, KEYLOOP

The Package


* Basic salary: £27,000 - £28,000 + £35,000 OTE
* Working hours: Monday - Friday 7:30am - 5:30pm

Application

Apply now with your CV if this role is for you!
Unlocking Potential, Connecting Worlds: Your Gateway to Global Talent with HCP Recruitment.
The difference is personal.
Job number 1552254
metapel
Company Details:
HCP INTERNATIONAL
Company size: 10–19 employees
Industry: Motoring
HCP is a specialist automotive recruitment consultancy with a strong global presence.We partner with franchised car dealer groups across the United Ki...
The jobs on site are for both men and women