Title: IT Telesales Specialist (Outbound0
Reporting to: Sales Manager
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Job Summary
* Generate new business opportunities for our growing company through cold calling
* Create and maintain a completely new database of prospects that fit our ideal customer profile
* Work closely with the sales manager and the sales team to achieve targets
* Progression available within the company and develop sales skills and knowledge
* A key focus for new business leads will be aligned with one of our Cyber Security Vendors.
* Attending events and webinars.
Core Responsibilities
* Research and identify owners/decision makers of potential prospects that match our target client profiles.
* Make outbound cold calls to create a pipeline of prospects and introduce our company and services.
* Determining if the prospect has a valid need for the company’s products and services
* Progress cold calls into qualified leads and book appointments for the sales team.
* Follow up with prospects and maintain a record of all contacts and outcomes.
* Update and manage the CRM system with accurate and relevant information on all prospects.
* Meet and exceed your monthly targets for calls, leads, and appointments.
* Provide status information to your Manager including forecast/pipeline information.
* Provide feedback and suggestions to improve the cold calling process and strategy.
* Continual improvement with training from Vendor/s.
* Be involved with, and undertake any other duties as requested or required.
Required Skills, Knowledge and Experience:
Essential * Excellent verbal and written communication skills.
* Ability to persuade and influence decision-makers.
* Ability to work independently and as part of a team.
* Ability to handle rejection and objections.
* Proficient in using MS Office and CRM software.
* Strong planning, administration, and organisational skills.
* Ability to work under pressure and meet deadlines.
* Attention to detail and quality.
Desirable * Knowledge of the IT MSP industry and market.
* Experience of working in an IT focussed company.
* Previous experience in cold calling, telemarketing, or lead generation.
* An understanding of the layers of security of an IT network.
* Experience working in a business-to-business environment.
* Relevant qualification or certification in sales.
* Experience in selling IT services or solutions.
* Existing network of contacts in the IT sector.
Personal Qualities
* Self-motivated and goal-oriented.
* Confident and enthusiastic.
* Resilient and persistent.
* Curious and eager to learn.
* Professional and ethical.
Uncapped commisson + Benefits!