3rd Line Support Engineer - East London
other jobs Xact Placements Limited
Added before 2 Days
- England,London
- full-time
- £42,000 - £50,000 per annum
Job Description:
Xact Placements have partnered with a successful Service Provider based in East London (Nr. Liverpool Street) who are looking for a 3rd Line Support Engineer.
Main Duties of the Role
*Providing support to clients on hosted and on premise IT systems
*Troubleshooting, finding faults, resolving issues and monitoring alerts
*Managing tickets in line with SLA’s
*Carrying out maintenance on desktops, servers & network devices
*Updating documentation when required
*Visiting customer side to provide onsite support
Your Skills and Experience
*Experience within a similar position, ideally within a MSP
*Vast troubleshooting experience and solving IT incidents
*Excellent networking knowledge
*Solid experience in: Windows Server, VMWare, Hyper-V and Office 365
*PowerShell scripting skills
*Good understanding of backups (such as Veeam)
*Competent in Windows and Linux environments
*Fortinet experience is desirable
*Excellent communication skills, both written and verbal
*Good understanding of ITIL
Salary
*£42,000-£50,000 per annum, depending on experience
Main Duties of the Role
*Providing support to clients on hosted and on premise IT systems
*Troubleshooting, finding faults, resolving issues and monitoring alerts
*Managing tickets in line with SLA’s
*Carrying out maintenance on desktops, servers & network devices
*Updating documentation when required
*Visiting customer side to provide onsite support
Your Skills and Experience
*Experience within a similar position, ideally within a MSP
*Vast troubleshooting experience and solving IT incidents
*Excellent networking knowledge
*Solid experience in: Windows Server, VMWare, Hyper-V and Office 365
*PowerShell scripting skills
*Good understanding of backups (such as Veeam)
*Competent in Windows and Linux environments
*Fortinet experience is desirable
*Excellent communication skills, both written and verbal
*Good understanding of ITIL
Salary
*£42,000-£50,000 per annum, depending on experience
Job number 1556851
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Company Details:
Xact Placements Limited
Company size: 5–9 employees
Industry: IT
Xact Placements are approachable consultants fulfilling the needs of businesses and people through a considerate and authentic approach to recruitment...