Are you a business development professional looking to make an impact in a thriving removals and storage company? Our client, a successful removals and storage company offers both domestic and commercial clients’ peace of mind through exceptional service. They are seeking a driven Business Development & Customer Support Executive to join their team and help us grow.
Why Join?
As a key member of the team, you will be the first point of contact for their valued customers, ensuring their needs are met with prompt and efficient service. Your role is crucial in driving sales, handling bookings, and maximizing revenue through add-on services. If you have a background in removals, logistics, or strong customer service skills in a fast-paced environment, we want to hear from you!
Key Responsibilities:
* Engage with customers daily via phone, WhatsApp, and email, addressing inquiries and building relationships.
* Identify customer needs and offer tailored services to drive sales.
* Accurately process and input information into our CRM system.
* Deliver exceptional customer service at all times.
* Strive to achieve and exceed sales targets both individually and as part of a team.
About You:
* Proven experience in a proactive sales environment, including new business development and managing lapsed accounts.
* Knowledge or experience in the moving or storage industry is essential.
* Strong ability to influence and quickly build rapport with customers.
* Excellent customer service skills with a focus on increasing sales.
* Effective communication skills with keen attention to detail.
* Proficiency in MS Office and a willingness to learn new CRM technology.
* A team player who can also work independently.
* Positive, can-do attitude with the ability to prioritize workload.
Ready to Join?
If you’re ready to take your career to the next level and contribute to the success of a reputable company, apply now!