This is an new and exciting opportunity for an experienced administrator who is ideally, extremely well organised, a proficient Excel user and have exceptional communication skills. Although Learning & Development experience would be preferred, a keen interest in this area would be suffice or someone within HR who wants to specialise in Learning and Development.
This is a hybrid working role - 2 days in the office and 3 working remotely
What’s the role and what will you be doing?
Learning & Development is a key aspect of building and enhancing careers within this company. You will will work as part of the wider Learning and Development team, (currently 5 people) with a joint focus on both training administration and the professional qualifications areas within the department, providing supportacross two main areas:
Learning administration
* Working with the wider team on the overall learning administration for the firm via the learning management system, booking workshops and liaising with suppliers as required
* Become proficient in the use and ongoing development of the learning management system, specifically for course administration
* Managing and processing new starters
* Providing logistical support for learning sessions - booking rooms, equipment and refreshments as required
* Preparing required training materials and ensure the trainer and delegates have all necessary resources
* Greeting trainers coming onsite to carry out in house training
* Following training courses, ensuring invoices are managed and follow up on the evaluation process
* Creating and updating intranet and firm wide communication posts on learning offerings
* Liaising with trainers and suppliers
Qualification administration
* Supporting individuals with tuition bookings, exam entry, and subsequent exam results
* General study administration to include checking of invoices, credit card payments, updating study records and subscription renewal
* Liaising with students, study mentors, team leaders and external study suppliers as required
* Ensuring the smooth onboarding of new students into company study procedures
* Administration in relation to apprenticeships as required
What skills, qualities and experience are we looking for?
* Experience within the L&D or HR sector is desirable, but not essential
* Excellent communication skills, with the ability to liaise with both internal clients and external providers in a professional manner
* Technical aptitude with good excel skills and experience of process improvement/administration skills
* A team player, with a positive "can do" attitude and able to use your own initiative and work autonomously
* Proactive in identifying issues that require action and improvements to approach
* Highly organised and aware of the value of process, with excellent attention to details
What’s in it for you?
The company core benefits package includes:
For you:
* Hybrid working (varies by role and department)
For your family:
* Life assurance, income protection, enhanced maternity/paternity/adoption and shared parental leave
For your health:
* 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
* Private medical insurance
* Discounted gym memberships, critical illness and dental insurance through our flexible benefits
* Eye care vouchers
* Cycle to work scheme
* Digital GP services
For your wealth:
* Competitive pension scheme
* Discretionary bonus scheme
* High street discounts
* Season ticket loans