A1 Personnel are currently recruiting for a Compliance Team Leader to join our clients team based in Thames Valley.The role involves leading and driving the Kitchen & Air compliance field teams, ensuring that all Kitchen & Air contracts are delivered within agreed time frames, in line with required industry standards and specifications.
The main compliance areas of work being:
* General Ventilation Cleaning & Surveys
* Fire Damper drop testing & remedials
* Kitchen Extract Fire Safety Cleaning
* Site surveys
* Site and staff audits
Job Responsibilities:
* Direct line management of Compliance Supervisors - including management of any HR related tasks, such as sickness, performance reviews, disciplinary etc.
* To be responsible for the day-to-day project management of larger contracts.
* To ensure that on site work is carried out with due regard to H&S Regulations.
* To be on call to support field staff with any on site issues out of hours.
* Provide technical support and guidance within all main compliance areas of work.
* Support the sales team with technical advice and attend site meetings/surveys where required.
* To provide detailed accurate job updates to admin team.
* Conduct site audits to assess field staff performance levels in line with company standards and industry specifications.
* Provide ’on the job’ training of new & existing supervisors and operatives, ensuring regular review and development plans put in place where required to support and upskill.
* To supervise the Compliance Supervisors and Operatives to ensure that the work is carried out according to the required standard/specification.
* Provide support with any on site issues, access problems, concerns etc. working with the client and admin teams to provide solutions for customer satisfaction.
* Identify on site efficiencies and support the implementation of these.
* To upsell and / or multi sell on site - commission package to be given.
* Supporting induction process of new starters.
* To ensure positive working environments are fostered for onsite personnel.
* Foster, cultivate and maintain working standards within their team and in addition expected to always maintain good working relationships. Instilling company values of Respect, Honesty & Ownership.
Requirements:
* Active problem solver who takes ownership of issues to actively resolve them.
* Team leader, supervisor, or management experience in a similar role.
* Ability to self motivate and proactively make decisions.
* Attention to detail.
* Champion your team and colleagues in their achievements.