Red Recruitment is recruiting Customer Service Advisors to join a Bristol-based telephone fundraising agency for charities. This role is Monday to Friday and is located in Bristol City Centre. This is a temporary position with an hourly rate of £11.50.
The suitable candidate will have previous customer service experience and have strong communication skills.
Benefits and Package for a Customer Service Advisor:
* Salary: £11.50 per hour
* Hours: Monday - Friday, 10am - 7pm
* Contract: Temporary
* Location: Bristol City Centre
* Start date: ASAP
* Full training will be provided with continuous support week to week
* Option to provide support for your preferred sector or charities
Key Responsibilities of a Customer Service Advisor:
* Conducting warm calls to both new and existing donors
* Ensuring all legal declarations and compliance is followed as per the guidelines
* Achieving the balance of campaign targets whilst ensuring the call is a positive experience for the supporter
* Updating databases and logging correspondence accurately
* Overcoming objectives to encourage cash commitment
Key Skills of a Customer Service Advisor:
* Previous customer service experience is required
* Excellent communication skills and a strong telephone manner are essential
* Ability to work individually and as part of a team
* Exceptional organisation skills, and the ability to prioritise your workload will be required
If you are interested in this position, please apply now!
Red Recruitment (Business)