CRM Manager
other jobs Forward Role
Added before 42 Days
- England,North West,Greater Manchester
- full-time
- £45,000 - £60,000 per annum
Job Description:
CRM Manager
Up to £60k
Manchester (onsite free parking)
Working onsite full time - flexible start and end times
Forward Role are working with an established, high growth, luxury home interior business to recruit a CRM Manager to oversee the CRM and comms strategy.
The business is made up of 4 market leading brands that are all growing at a rapid rate.
This is an exciting new role that has been created to revolutionise their outdated lead nurturing process using the Email and SMS CRM channels and a telesales team.
You will report into the Group Head of Marketing and work alongside a Marketing team of 12.
Responsibilities:
* Develop, articulate and execute a CRM strategy to qualify and nurture leads, increasing conversion rates for leads passed to designers.
* Collaborate with brand managers on ideation, content, asset requirements and the successfully launch of campaigns.
* Lead and inspire the outbound lead qualification teams to achieve individual and team targets
* Identify training requirements, deliver coaching and carry out 121 sessions
* Work with other teams in the wider business to improve processes and client communications
* Analysis and reporting of all CRM activities
* Produce reports on team performance for senior leadership team
Requirements
* Proven experience in CRM channel leadership with a track record of driving growth, within a fast paced, target based environment
* Hands approach to management, coaching and development
* Commercially minded, positive and resilient
* IT literate with an appetite to methodically improve processes
* Solid problem-solving abilities, with the skill to recognise trends and opportunities.
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.
Up to £60k
Manchester (onsite free parking)
Working onsite full time - flexible start and end times
Forward Role are working with an established, high growth, luxury home interior business to recruit a CRM Manager to oversee the CRM and comms strategy.
The business is made up of 4 market leading brands that are all growing at a rapid rate.
This is an exciting new role that has been created to revolutionise their outdated lead nurturing process using the Email and SMS CRM channels and a telesales team.
You will report into the Group Head of Marketing and work alongside a Marketing team of 12.
Responsibilities:
* Develop, articulate and execute a CRM strategy to qualify and nurture leads, increasing conversion rates for leads passed to designers.
* Collaborate with brand managers on ideation, content, asset requirements and the successfully launch of campaigns.
* Lead and inspire the outbound lead qualification teams to achieve individual and team targets
* Identify training requirements, deliver coaching and carry out 121 sessions
* Work with other teams in the wider business to improve processes and client communications
* Analysis and reporting of all CRM activities
* Produce reports on team performance for senior leadership team
Requirements
* Proven experience in CRM channel leadership with a track record of driving growth, within a fast paced, target based environment
* Hands approach to management, coaching and development
* Commercially minded, positive and resilient
* IT literate with an appetite to methodically improve processes
* Solid problem-solving abilities, with the skill to recognise trends and opportunities.
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.
Job number 1562848
metapel
Company Details:
Forward Role
Forward Role started its journey from a bedroom in Bolton, growing over the last 15 years to become the North?s leading specialist marketing, digital ...