Client Relationship Manager
other jobs Accomplish Today
Added before 42 Days
- England,London,City of London
- full-time
- £35,000 - £50,000 per annum, OTE
Job Description:
Basic £35,000 pa.OTE £50,000 minimum year one.
Managing a established accounts across the South East
Role Overview as a Client Account Manager you will be responsible for nurturing client relationships, and ensuring the highest levels of customer satisfaction. This role requires a strong understanding of our clients services, excellent communication skills, and a passion for supporting the existing client base.
Key Responsibilities
* Required to manage the busy day-to-day communications with existing client base
* Build and maintain strong, long-lasting relationships with agencies, including ensuring any relevant documentation (e.g. contracts) are in place.
* Ensuring that we are legally compliant, managing and maintaining our accreditations with Professional Passport and FCSA.
Other significant duties will include:
* Proven experience in a similar role within an umbrella company is crucial
* Able to show good initiative and good problem-solving skills
* Can confidently work in a highly proactive manner, often without direction
* An understanding of the importance of confidentiality and sensitivity of information
* Excellent communication skills
* Able to work in a structured / organised manner
Person Specification
* Ability to work well with time pressures in a constantly changing environment.
* Good time management, organisational and analytical skills.
* Excellent communication and empathetic skills.
* Focused on delivering a high level of customer service.
* Accurate and timely data management skills.
* A desire to be a good representative of the Company at all times.
* Flexible outlook and team player.
* IT Literate, proficient in using MS Office, Outlook and sales CRM systems
Holidays:
* 23 days plus Bank Holidays which increase with length of service
* Plus your birthday off
Benefits:
* Great Place To Work Certified!
* Salary reviews every February
* Company social events, treats and rewards
* Casual dress everyday
* Long service awards
* Enhanced maternity/paternity benefits
* Access to mental health first aiders and a support service
* Free fresh fruit delivered twice a week
* Personal accident cover
* Being part of an amazing culture within a company that have Investors In People Gold
Managing a established accounts across the South East
Role Overview as a Client Account Manager you will be responsible for nurturing client relationships, and ensuring the highest levels of customer satisfaction. This role requires a strong understanding of our clients services, excellent communication skills, and a passion for supporting the existing client base.
Key Responsibilities
* Required to manage the busy day-to-day communications with existing client base
* Build and maintain strong, long-lasting relationships with agencies, including ensuring any relevant documentation (e.g. contracts) are in place.
* Ensuring that we are legally compliant, managing and maintaining our accreditations with Professional Passport and FCSA.
Other significant duties will include:
* Proven experience in a similar role within an umbrella company is crucial
* Able to show good initiative and good problem-solving skills
* Can confidently work in a highly proactive manner, often without direction
* An understanding of the importance of confidentiality and sensitivity of information
* Excellent communication skills
* Able to work in a structured / organised manner
Person Specification
* Ability to work well with time pressures in a constantly changing environment.
* Good time management, organisational and analytical skills.
* Excellent communication and empathetic skills.
* Focused on delivering a high level of customer service.
* Accurate and timely data management skills.
* A desire to be a good representative of the Company at all times.
* Flexible outlook and team player.
* IT Literate, proficient in using MS Office, Outlook and sales CRM systems
Holidays:
* 23 days plus Bank Holidays which increase with length of service
* Plus your birthday off
Benefits:
* Great Place To Work Certified!
* Salary reviews every February
* Company social events, treats and rewards
* Casual dress everyday
* Long service awards
* Enhanced maternity/paternity benefits
* Access to mental health first aiders and a support service
* Free fresh fruit delivered twice a week
* Personal accident cover
* Being part of an amazing culture within a company that have Investors In People Gold
Job number 1565351
metapel
Company Details:
Accomplish Today
Company size: 5–9 employees
Industry: Recruitment Consultancy
Accomplish Today Recruitment have helped numerous organisations across the United Kingdom to successfully source and recruit the best candidates.Whate...