We have an exciting opportunity for an administrator to join the team at our Donnington packaging site, part of the Antalis group!
You will be a key member of a small, friendly team, completing all administrative tasks to support the sales office and ensure customer satisfaction.
This would be a great opportunity for an experienced administrator looking to make a positive impact and work in a varied but interesting role.
Main Responsibilities * Chasing outstanding purchase orders to ensure order acknowledgements are received within 24 hours of order placement.
* Checking all order acknowledgements are correct and updating our SAP system with the confirmed delivery dates and pricing.
* Answering calls from customers and suppliers in a professional manner, resolving queries where possible or providing clear information to the wider team to enable resolution.
* Providing full administrative support to the branch.
* Monitoring the sales inbox, inputting orders into the relevant system, and escalating any queries for resolution.
Benefits * A commitment to your training and development
* Company contributory pension and life assurance schemes
* Flexible buy/sell holiday scheme
* Eye care vouchers
* Cycle to Work Scheme
* Fiat discount offer
* Free parking
Essential Skills * PC literate, competent in Excel
* Strong customer service skills
* Ability to prioritise workload and multi-task activities
* High level of accuracy and attention to detail
* Ability to communicate with other departments as required to resolve queries.
Bring your skills and progress in your career in a market-leading business; apply for this administrator role today!
About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration - and a set of core values that help us deliver the customer experience that we pride ourselves on.
We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers’ trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance.
This is a great chance to join a developing business with big ambitions and have a significant impact - with future career opportunities as you and the business grow.