About The Role
HR Administration
* Administrative support for the full employee lifecycle including but not restricted to starters, contractual changes, cyclical changes and leavers
* Time specific preparation of HR Transactions and documentation (such as amendments to contracts of employment, changes to personal details and absence information etc.)
* Provide administrative support associated with monthly payroll administration
* Supporting the HR Team in the administration and reporting of HR metrics
* Monitor and prioritise the HR email Inbox and escalate queries to appropriate HR Team members
* Co-ordinating and conducting new starter induction sessions
* Manage and own the entering of data into the HR systems, ensuring this is up to date and the data entered is accurate whilst maintaining relevant documentation and filing systems
* Provide HR system maintenance, on-going administration and optimisation. First point of contact for the HR Team and employees, with a view to continuous improvement at all times
* Raise all purchase orders relating to HR, Training, & Recruitment, promptly and accurately.
* Day to day ad-hoc HR Administration and ad-hoc project work
Systems and Benefits
* Act as the first point of contact for HR system queries or issues, including Udemy, Eploy and Sage
* Manage data for the Gender Pay Gap Report annually
* Act as a super user for both Eploy and Sage systems ensuring both systems align
* Supply daily support for Systems queries from colleagues and managers - escalating where necessary
* Ensure all colleagues have access to systems-related resources/guides and that these are maintained
* Manage and run the UK benefits election process form Claranet’s point of view
* Supply daily support for benefit queries from colleagues and managers - escalating where necessary
* Monitor and submit monthly colleague data to Gallagher for loading - maintaining positive relationships
* Ensure that all colleagues have access to benefit-related resources, including webinar and handbooks
* Keep benefit information up to date across all HR platforms including, Eploy, Sage, Employee Benefits portal, and communications that go out
* Work closely with Payroll to ensure data in benefits platform is correct and any colleague queries to changes are answered and checked
* Create and monitor any required form changes
Teams to collaborate with
* Finance and Corporate Development - contribute to the budget process for portfolio and propositions development
* HR and People - support recruitment and learning and development strategies to develop industry leading product and service offerings.
About You
Behavioural competencies - organisational and behavioural fit
* Excellent communication and interpersonal skills
* Ability to work collaboratively and build positive relationships with colleagues, stakeholders, and providers
* Attention to detail and accuracy
* Strong organisational and time-management skills
* Ability to work under pressure and prioritise workload effectively
* Continuous learning and self-improvement mindset
* Ability to adapt quickly to changing situations.
* Strong interpersonal skills, together with a positive, professional manner and the ability to deal confidently with people at all levels
Critical competencies - technical fit
* Experience in the use of HR software and system admin expertise
* IT literate: Word, Excel, Outlook
* Experience in managing large data requests in HR or payroll
* Previous administration experience within a fast-paced environment
* Strong attention to detail and highly organised and methodical in approach
* Understanding of when and how to escalate issues and push to resolution
* Ability to effectively prioritise and work well under pressure
* Self-motivated and ability to use initiative
* Team player with excellent verbal and written communication skills with effective planning and time management skills
* CIPD qualification (Level 3) is desirable