**Customer Service Executive - Milton Keynes - Global Manufacturer**
We are currently recruiting for a world leading manufacturer in their field, have over 300 factories, 25,000+ employees and sales of £9+ billion in FY 2022. Last year alone they put their name to 85 new patents and invested over £190million into R&D/Innovation.
We are looking for someone to act as a customer services account manager to deal with a number of their accounts across the UK.
Role:
You will be responsible for;
* Full ownership dealing with all customer queries (phone and email) efficiently and effectively
* Ensure accuracy of order processing (SAP), including correct pricing to eliminate any invoice pricing queries
* Manage any supply or delivery issues
* Maintain all the systems, procedures and practices which support the sales and customer service function
Candidate:
The ideal candidate will;
* Previous experience of working within a customer service environment
* Experience of working within a busy, fast paced and demanding environment with the ability to work accurately
* Computer literate - Intermediate knowledge
* Excellent interpersonal skills and ability to build effective relationships
* Excellent verbal and written communication skills
* Good problem-solving skills with ability to use own initiative
* Experience working with a CRM
Package:
* Basic Salary up to £27,000
* 15% Bonus
* 25 days annual leave, PLUS bank holidays
* Pension scheme
* Private healthcare
* Life assurance
* Employee assistance program
* Long service awards
* Mon-Fri; 08:30-17:00
This is a great chance to join a market leading company who can offer a huge amount of career potential moving forward.