Exports (Shipping) Co-Ordinator

Salary:
  £26-32,000 per annum depending on experience
Attractive company pension scheme
8.30am to 5.00pm Monday to Friday

Office based – parking onsite

About our client

Our client is one of the largest independent moving group in the UK with over 40 local offices across the country and 3 overseas offices. They are an award-winning company who offers a fantastic working environment.
Responsibilities:

• To promptly arrange quotes for local offices on international moves from the UK to overseas destinations.
• Adding shipment information onto bespoke operational database.
• To calculate and / or check the sea freight and delivery charges
• To check any operational details with the local office (Member) and/or receiving agent (destination company in the country of arrival) as necessary
• To liaise with local office (Member) ensuring all necessary customs, contact, insurance and contract details are correct
• To ensure all documents are received by receiving agent in time for customs clearance / bonding container in accordance with ISO and FAIM manuals
• To arrange with Agents with regard to delivery (and send them all necessary paperwork)
• To communicate all relevant details to both overseas agents and members
• Update computer system (Intermove) and files ensuring that all relevant information is correct
• To create sales invoices and approve purchase invoices for payment as necessary
• To check with the accounts department payments to be made to suppliers (sea freight companies for example)
• To check any change to customs procedures and update as necessary
• Monitor changes to freight rates & exchange rates and updated accordingly and to relay to the local office any impact on pricing for the customer
• Ensuring the Intermove system is always up to date with latest developments, such as changes to price, transit time and companies involved
The Ideal candidate will have:

•           2 years’ experience (or more) in a similar role working within a busy exports/shipping department
•           Knowledge of database systems and Microsoft Office packages
•          Experience of working within a dynamic service driven team delivering against targets
•           Excellent communications skills and a passion for good customer service and satisfaction
•           A strong attention to detail with the ability to swiftly and accurately produce quotations and maintain good administrational skills
IT literacy is mandatory; the company uses Microsoft Office (Outlook, Excel and Word) as well as an internal bespoke operational database.