Are you tired of having an on-call emergency phone with your current role?
 
Do you have both electrical and mechanical engineering experience?
 
Are you looking for a company that can offer genuine opportunities for career development?
 
If so, read on.
  
Our client is a leading custom design and manufacturer in their field, selling their products to a wide range of industries across the globe. The business has been operating successfully for over 25 years, and due to continued growth, they are looking to recruit 3 experienced Service Engineers to join their team. This role is responsible for the service, repair and support of a range of inspection equipment including Industrial Metal Detection, Check weighing, X-ray and Vision products.
  
The role will require working closely with the Sales Department to communicate Sales opportunities through upgrades, uneconomic repairs and general awareness of on-site opportunities. Predominantly UK-based, however, some international travel may be required at times as well as working to the highest standards and ensuring the highest levels of customer satisfaction.
  
Main Responsibilities:
  
* Commissioning of new machinery, validation visits, service reports and telephone technical support
* Product Training to users, (QC, Maintenance and Operators)
* Successfully applying software enhancements to improve the performance of the equipment
* Fault diagnosis and repair as required
* Ensuring reoccurring issues are resolved in a timely and satisfactory manner
* Providing detailed feedback to the Technical/Production departments
* Support production with Customer returns where necessary
* Assistance with Production activities including:
* Electronics: Tuning Final QC
* Controls: Cabinet and Machine Wiring
* Product Testing
* Co-ordination and delivery of ’after sales’ upgrades and/or refits
 
Skills & Experience:
 
* Must have experience in Electrical and Mechanical engineering
* Must have previous experience as a Field Service Engineer
* Familiarity with the food manufacturing Industry would be preferred although not essential
* Must be a competent user of Microsoft Word, Excel Outlook email or a similar system
* Ability to work as part of a team as well as independently to resolve customer issues
* A methodical approach to problem-solving and troubleshooting
* A flexible approach to hours worked, including some weekends
* Willingness to travel UK and some overseas
* Clean full UK Driving License
  
Additional Information:
 
* Please note the Head office is based in Banbury but the role will cover Oxfordshire/MK/Northants/Derbyshire/Leicestershire
* Working hours Monday to Friday 8.45 am – 4.45 pm although flexibility is required due to working at customer locations and occasional weekends may be required.
* 25 days holiday per year + Bank Holidays
* Company Pension
* Eyecare scheme
* Discount vouchers for high street stores, entertainment, holidays, and gym memberships
* Employee Assistance Program
* Opportunities for career development via a development plan
  
If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period. You can also call Daniel Marlow on for a discreet and confidential discussion about the role, Alternatively, click on the link and go to my contact information https://in/danielmarlowrecruitment/.