Head of IT Services
other jobs Michael Page Technology
Added before 39 Days
- England,West Midlands,Birmingham
- full-time
- Competitive salary
Job Description:
We are seeking a committed Head of IT Services to provide leadership within our Technology department. The ideal candidate will oversee the delivery of IT services while steering the IT strategy. .
Client Details
Our client is an iconic brand providing a range of financial and consumer services. Key sites in the West Midlands, North & South West UK.
Description
* Define and deliver service excellence while mitigating risk, reducing costs, and enhancing supplier relations.
* Develop and implement IT services strategies aligned with the company’s business objectives.
* Ensure the delivery of high-quality IT services, focusing on improving efficiency, communication, and customer satisfaction.
* Manage IT budgets and resources effectively.
* Lead and mentor the IT Services & Operations team, promoting a culture of continuous improvement.
* Coordinate with various departments to ensure IT systems support business operations.
* Ensure compliance with relevant IT regulations and standards.
* Manage IT risk and oversee disaster recovery planning.
* Position based in the West Midlands.
Profile
A successful Head of IT Services should have:
* Proven experience in leading IT Services in a regulated or equivalent risk- sensitive industry
* Essential that the Head of IT Services has supported contact centres
* Track record of driving service and cost improvements in a highly outsourced environment
* Must also have worked in a fast paced organisation and able to balance risk and delivering at pace
* Willing and able to be hands on in if required in a P1, therefore a technical grounding in career history is essential
* Keen interest and focus on risk management - both assessment and reporting
* Strong leadership skills with the ability to motivate and develop teams.
* Excellent communication skills, take a proactive approach with all levels of the organisational hierarchy
* Main hub is in the West Midlands, must be willing to site visit in North West & South West UK
Job Offer
* An attractive salary package around £80,000 + benefits
* Great leadership team
* Opportunity to work with one of the best known brands in the UK
Client Details
Our client is an iconic brand providing a range of financial and consumer services. Key sites in the West Midlands, North & South West UK.
Description
* Define and deliver service excellence while mitigating risk, reducing costs, and enhancing supplier relations.
* Develop and implement IT services strategies aligned with the company’s business objectives.
* Ensure the delivery of high-quality IT services, focusing on improving efficiency, communication, and customer satisfaction.
* Manage IT budgets and resources effectively.
* Lead and mentor the IT Services & Operations team, promoting a culture of continuous improvement.
* Coordinate with various departments to ensure IT systems support business operations.
* Ensure compliance with relevant IT regulations and standards.
* Manage IT risk and oversee disaster recovery planning.
* Position based in the West Midlands.
Profile
A successful Head of IT Services should have:
* Proven experience in leading IT Services in a regulated or equivalent risk- sensitive industry
* Essential that the Head of IT Services has supported contact centres
* Track record of driving service and cost improvements in a highly outsourced environment
* Must also have worked in a fast paced organisation and able to balance risk and delivering at pace
* Willing and able to be hands on in if required in a P1, therefore a technical grounding in career history is essential
* Keen interest and focus on risk management - both assessment and reporting
* Strong leadership skills with the ability to motivate and develop teams.
* Excellent communication skills, take a proactive approach with all levels of the organisational hierarchy
* Main hub is in the West Midlands, must be willing to site visit in North West & South West UK
Job Offer
* An attractive salary package around £80,000 + benefits
* Great leadership team
* Opportunity to work with one of the best known brands in the UK
Job number 1575613
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Company Details:
Michael Page Technology
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