Red Recruitment is recruiting a German Speaking Customer Service Representative to join our client in Bristol City Centre.
Our client provides accommodation to those looking for a mix of both a boutique hotel feel with the freedom and flexibility of serviced apartments.
The salary for this position is £24,100 - £25,100 per annum, depending on experience and is a full-time, permanent position.
To be considered for this role you must be fluent in German.
Benefits and Package for a Customer Service Representative:
* Salary: £24,100 - £25,100 per annum
* Hours: Full-time
* Contract Type: Permanent
* Location: Bristol City Centre
* Annual bonus of up to 10%
* Quarterly bonus
* 22 days annual leave (with the option to purchase up to 5 more)
* Contributory pension scheme
* Health cash back plan
* Money-off scheme for retail outlets
* 2 free stays in company properties per year
* Social and friendly office environment
Key Responsibilities of a Customer Service Representative:
* Assisting with customer queries in German
* Handling inbound calls and emails promptly
* Managing guest queries and reservations, ensuring an easy process for all customers
* Providing excellent customer service at all time
Key Skills and Experience of a Customer Service Representative:
* You need to be fluent in German
* A passion for providing excellent customer service is required
* Previous reservations or administration experience is advantageous but not essential
* You will need to have excellent writing skills as you will be required to email customers
* Strong attention to detail is also required
If you are interested in this position and are fluent in either German, French or Dutch, please apply now!
Red Recruitment (Agency)