Project Manager
  • England,West Midlands,Birmingham
  • full-time
  • Competitive salary
Job Description:
What you will do
 
* Manage technical programs from inception to completion, ensuring compliance with customer KPIs and SLAs.

* Collate, record, and report progress regularly to stakeholders.

* Proactively review and achieve monthly milestone targets for IP CCTV and Access Control installations.

* Lead the design and deployment of IP infrastructure for CCTV and Access Control systems based on customer specifications.

* Interface with global customer IT teams for seamless integration.

* Design and execute installation rollout programs, attending progress meetings across various UK sites.

* Support national account managers and sales management in program design, implementation, and deployment.

What we offer

* Competitive salary and bonus plan

* Paid holidays and sick pay

* Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products

* Extensive product and on the job/cross training opportunities with outstanding resources available

* Encouraging and collaborative team environment

* Career development through various career ladders including Customer Service

How you will do it
 
* Maintain close client relationships to deliver on objectives.

* Directly oversee the design, coordination, and implementation of designated IP programs.

* Contribute to program planning and project design from concept to implementation.

* Promptly escalate and resolve customer complaints.

* Manage programs ensuring adherence to best practices.

* Proactively communicate with operational managers for resource and procurement planning.

* Plan and schedule installation rollouts and programs, ensuring timely completion.

* Coordinate engineers’ documentation for accuracy and compliance.

* Design and communicate customer-specific Health & Safety information.

What we look for
 
Required
 
* High-end product knowledge of IP CCTV and Access Control.

* Ability to prioritize tasks and achieve goals.

* Experience in a customer-facing environment with a successful track record.

* Excellent communication skills.

* Familiarity with network/IP infrastructure and architecture.

* Proficiency in Microsoft Office and program planning applications.

Preferred

* Knowledge of Genetec and C-Cure global systems.

* Degree in relevant IT/IP subject desirable.

* H&S accreditation.

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Job number 1580920
metapel
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