Credit Controller
other jobs Page Personnel Finance
Added before 32 Days
- England,South West,Dorset
- full-time
- £25,000 - £28,000 per annum
Job Description:
Building and maintaining excellent relationships with customers, understanding their needs to determine appropriate actions to take. The role will involve the management of customer accounts, and resolving payment issues/queries all whilst providing a great level of customer service.
Client Details
My client, based in Poole, are a leading retail brand operating for over 40 years in their sector. They are seeking a credit controller with a skill for developing relationships.
Description
Credit Controller:
* Serve as the primary point of contact for customer inquiries related to accounts.
* Conduct weekly meetings with the sales divisions under your management to address critical issues and collaboratively determine solutions.
* Offer support within the finance team as required.
* Manage reconciliation, customer portals, and integration (EDI).
* Evaluate the creditworthiness of new and existing accounts, suggesting appropriate terms and credit limits based on historical data, credit agencies, trade references, and other pertinent information.
* Efficiently review, manage, and collect customer accounts, prioritizing to optimize cash flow while minimizing the risk of bad debts.
* Swiftly and effectively resolve invoice and payment queries.
* Generate and distribute customer statements of account.
* Produce and send out customer overdue/reminder letters.
* Proactively manage new accounts and high-value invoices.
* Cultivate effective relationships and rapport with both customers and internal contacts.
* Deliver exceptional customer service.
* Strictly adhere to established processes and procedures.
* Escalate significant issues or concerns to the management team.
Profile
Credit Controller:
* Robust organizational and time management abilities
* Proficient IT skills, including expertise in Excel, Outlook, and accounting software
* Embraced Customer Service mindset
* Proactive, team-oriented approach with a can-do attitude
* Analytical and problem-solving orientation
* Self-motivated, driven, and enthusiastic
* Efficient and professional communicator through phone, email, and in writing
* Sound understanding of the end-to-end distribution business process and the associated accounts role
* Capable of working under pressure and handling high-volume workloads
* Demonstrates strong organizational skills
* Resilient in the face of challenges
Job Offer
* £25k - £28k DoE
* Free parking
* Bonus scheme
* 22 days holiday + bank holidays.
Client Details
My client, based in Poole, are a leading retail brand operating for over 40 years in their sector. They are seeking a credit controller with a skill for developing relationships.
Description
Credit Controller:
* Serve as the primary point of contact for customer inquiries related to accounts.
* Conduct weekly meetings with the sales divisions under your management to address critical issues and collaboratively determine solutions.
* Offer support within the finance team as required.
* Manage reconciliation, customer portals, and integration (EDI).
* Evaluate the creditworthiness of new and existing accounts, suggesting appropriate terms and credit limits based on historical data, credit agencies, trade references, and other pertinent information.
* Efficiently review, manage, and collect customer accounts, prioritizing to optimize cash flow while minimizing the risk of bad debts.
* Swiftly and effectively resolve invoice and payment queries.
* Generate and distribute customer statements of account.
* Produce and send out customer overdue/reminder letters.
* Proactively manage new accounts and high-value invoices.
* Cultivate effective relationships and rapport with both customers and internal contacts.
* Deliver exceptional customer service.
* Strictly adhere to established processes and procedures.
* Escalate significant issues or concerns to the management team.
Profile
Credit Controller:
* Robust organizational and time management abilities
* Proficient IT skills, including expertise in Excel, Outlook, and accounting software
* Embraced Customer Service mindset
* Proactive, team-oriented approach with a can-do attitude
* Analytical and problem-solving orientation
* Self-motivated, driven, and enthusiastic
* Efficient and professional communicator through phone, email, and in writing
* Sound understanding of the end-to-end distribution business process and the associated accounts role
* Capable of working under pressure and handling high-volume workloads
* Demonstrates strong organizational skills
* Resilient in the face of challenges
Job Offer
* £25k - £28k DoE
* Free parking
* Bonus scheme
* 22 days holiday + bank holidays.
Job number 1581476
metapel
Company Details:
Page Personnel Finance
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