Calling all Receptionists and Administrators! Are you interested in a Customer Support Administrator role for one of the largest public sector organisations! Then this is the role for you!
Key Information:

·         Hourly rate – £16.36 via PAYE or £20.65 via Umbrella

·         Working hours: Monday-Friday (35 hours per week)

·         Contract Duration – 3 months initial contract (view to extend)

·         Location – Hammersmith - Office based 

·         Client: London Fire Brigade

·         Start date: ASAP

Key Responsibilities
·              Call Centre – receiving and making calls to book home fire safety visit appointments

·              Admin duties - sending and responding to emails

·              Raising orders for stations

·              Processing deliveries

·              Dealing with enquiries from the general public and internal staff, including senior management

·              Attending Junior citizens, opens days and car wash events

·              Using the company’s database to upload/access information
Skills, Knowledge & Experience
* Experience of writing correspondence, in plain English, using correct grammar, spelling and appropriate vocabulary.
* Experience of organising, planning and prioritising own work; meeting deadlines and targets while working flexibly within a team.
* Experience of using standard computerised office systems in an office environment.
* Experience of undertaking multi-step manual and computerised administrative processes.
* Keyboard skills of a sufficient standard to enter data and create documents with speed and accuracy.
* Experience of taking inbound calls and confident in speaking with answering telephone queries from external stakeholders
Don’t miss your chance to be a part of the London Fire Brigade. Apply now and make an impact as a Customer Support Administrator!