Our client based in Ipswich (hybrid working - 3 days a week in the office) are seeking a Debt Recovery Manager to join them in a permanent position, based on skills and relevant experience the salary is between £50-55k + bonus (15-30%) + benefits.
You must be an experienced Credit Manager or Finance Manager (Debt Related experience) who has led and developed a small team (4) in the past to be considered for this role. Experience within utilities or debt management industries would be ideal as well as successfully minimising exposure to bad debt. You must have had exposure to legal processes, contractual disputes and liability, a strong understanding of risk mitigation and management as well as partnering effectively with stakeholders and third parties.
If you have the relevant experience for this role, please apply to see a full job spec and I will contact you after the bank holiday weekend.
Debt Recovery Manager
To minimise exposure of bad debt proactively and re-actively through credit risk, collection of aged and complex debt, ensuring processes are fit for purpose and continually improving the way we do things to decrease risk of bad debt charge impacting overall business performance.
Leading and developing a team
Management of complex Debt Portfolio
Reducing and managing escalated debt.
Credit risk + risk mitigation
Queries, escalation and legal processes
Process Review
Meetings with finance team, customers and stakeholders
KPIs
Prioritising case load
Managing third party suppliers
Presentations with stakeholders
Review of supply T&Cs
Decision Making
Root cause of escalated debt
Awareness of customer life-cycle and service structures
Negotiation and customer service
People management, support, coaching and developing
Analytical thinker
Excellent communication skills
For more details please apply