Job title: Branch Manager
Salary:  £65,000 Plus car allowance
Location: Hampshire
PURPOSE OF ROLE 
As the Branch Manager, you will report to the Regional Director and be responsible for overseeing the day-to-day operations of the executive teams, supporting the delivery of team key performance objectives.
ROLE AND RESPONSIBILITIES 
*Managing the team of executives on a day-to-day basis, including service level delivery and maintaining adequate resources.
*Monitoring team renewal, new business, and task progress daily.
*Ensuring team compliance with FCA requirements.
*Develop and execute strategic plans to achieve sales targets and expand the customer base within the commercial segment.
*Build and maintain strong relationships with key stakeholders and decision-makers within commercial accounts.
*Identify and address client needs, providing tailored solutions and recommendations to drive business growth and customer satisfaction.
*Collaborate with internal teams to ensure seamless delivery of products and services to commercial clients.
*Proactively monitor and analyse account performance, identifying areas for improvement and implementing strategies to maximize customer retention and revenue growth.
*Stay current with industry trends and market conditions, providing insights and recommendations to internal teams and clients.
*Leading and developing the team to achieve KPI targets.
*Working with senior managers to implement change for business benefits.
*Presenting monthly results to the team and providing feedback to senior management.
*Providing broking solutions and support to handlers when required.
*Communicating and managing relationships with key stakeholders.
*Coaching team members to improve customer service. 
QUALIFICATIONS 
*Minimum of Certificate in Insurance status within two years of joining.
*Minimum of 12 months experience in the insurance/broking sector. 
PERSON SPECIFICATION 
*Strong communicator with the ability to manage internal and external relationships.
*Strong influencing, negotiating, problem-solving, and analytical skills.
*Highly organised, target-driven, and motivated.
*Adaptable, focused, and professional.
*Confident telephone manner and a team player.
*Effective at managing expectations.
*Recognises the importance of self-development.
SKILLS AND EXPERIENCE 
*Good knowledge of the Financial Services market and regulatory framework.
*Broking skills and a detailed knowledge of insurance policies.
*Ability to maintain a high level of customer service at all times.
*Knowledge and use of insurer products and solutions.
*Sales and service process knowledge, particularly sales through service.
*Up-to-date with insurance industry developments and regulatory changes.
*Proficient in account management systems and Microsoft Office.
If you have the relevant experience or know someone that does please contact me now on or email us at