Job title: Casualty Claims Handler
Salary: £34,000
Location: Glasgow
PURPOSE OF ROLE 
We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service.
RESPONSIBILITIES 
* Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000
* Identify and handle customer complaints effectively
* Negotiate settlement of claims and ensure high levels of customer care
* Engage with internal partners and clients to ensure fair and robust investigation of claim cases
* Participate in audits when required
QUALIFICATIONS 
* Previous claim handling experience
* Experience in the financial services or insurance sector preferred
* Experience dealing with Casualty Claims is advantageous
* Proficiency in Microsoft Office applications 
EXPERIENCE 
* Proven work experience in a customer-facing environment
* Experience working in a commercial insurance claims environment is advantageous
SKILLS 
* Excellent customer service skills
* Strong written and verbal communication skills
* Ability to acquire new IT skills 
DAY-TO-DAY 
* Handling a portfolio of up to 350 casualty claims
* Dealing with policyholders and brokers
* Attending review meetings
* Providing a professional claims service at all times
If you have the relevant experience or know someone that does please contact us now on 07458 162 859 or email us at