Our client is a leading provider of commercial Business Centres in the Southeast.
They are looking to recruit a Deputy Centre Manager’
For their centre based in West Malling, Kent they are looking to recruit a professional individual to effectively support the manager to ensure the business customers are provided with excellent customer service.
The main aspects of the role are -
To support the Centre Manager to ensure that their customers are provided with all the services to which they are entitled.
To ensure the maintenance of robust H & S and Fire Procedures.
To deputise for the Centre Manager (CM) and undertakes all associated responsibilities in the absence of the CM.
To be familiar with the Company Values of Capital Space and at all times behave in a manner that is entirely consistent with these values.
High level of customer satisfaction. No complaints regarding standard and execution of services. Consistent high occupancy. Timely delivery of all necessary services and documentation.
The ideal person -
Ideally you will have experience in a similar role, or as a Senior Receptionist. (as this role will sit on reception with full reception duties) As well as supporting the Centre Manager, you will be responsible for ensuring their customers are provided will a full range of business support services.
Essential skills
Welcoming and professional personality to engage with customers and colleagues
Good knowledge of all Microsoft packages
Good knowledge of IT and able to resolve basic technical issues
Excellent administration skills
Good knowledge of Health & Safety & fire procedures