Customer Service Assistant
  • England,South West,Devon,Exeter
  • full-time
  • £12.00 per hour
Job Description:
About Us:

CRM Students is one of the UK’s leading providers of student accommodation, committed to offering a high standard of living for students across the country. As we approach the start of the academic year, we’re looking for a Customer Service Assistant to join our team and ensure our properties are ready to welcome new students.
Role Overview:

As a Customer Service Assistant, you will play a crucial role in helping us prepare our properties for student arrivals. This role is perfect for someone who is organized, detail-oriented, and enjoys working in a fast-paced environment. You’ll assist with administrative tasks and help ensure the smooth setup of accommodation, making sure everything is in place for a great student experience.

Details: 
Temp position, minimum of 4 weeks, Monday - Friday, 09:00am - 17:30pm 
Key Responsibilities:

* Assist with the administrative tasks related to student move-ins, including processing paperwork and updating records.
* Help with the setup and preparation of properties, ensuring that all rooms and communal areas are ready for students.
* Conduct property inspections and report any issues or maintenance needs.
* Coordinate with the property management team to ensure all necessary supplies and materials are in place.
* Provide support on move-in day to ensure a smooth and efficient process for students.
* Answer any queries from students or parents regarding the accommodation.
Requirements:

* Strong organizational and time management skills.
* Attention to detail and a proactive approach to problem-solving.
* Excellent communication skills, both written and verbal.
* Ability to work independently as well as part of a team.
* Previous experience in a customer service or administrative role is desirable but not essential.
* A positive attitude and willingness to help.
What We Offer:

* A dynamic work environment with a friendly and supportive team.
* The opportunity to gain experience in the property and student accommodation sector.
* Competitive hourly rate.
* The chance to play a key role in welcoming students to their new home.
Job number 1596133
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Company Details:
EllisKnight International Recruitment
Company size:
Industry:
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