FANTASTIC OPPORTUNITY TO JOIN THE GUEST EXCELLENCE TEAM FOR A 1-YEAR SECONDMENT!
Guest Excellence Executive
We’re looking for a 5-day-a-week (including weekends) team member to join us from approximately October 2024 to October 2025 (Maternity cover).
Come join our brilliant Guest Excellence team, and have some great flexibility working remotely to support our restaurants. 
This role handles all guest contact across our restaurants and Côte at Home, including web contact, phone calls, and soon-to-be live chat.  We embrace new technology and the ever-evolving guest needs – we live to make it special for our guests every time they make contact with us. 
You should apply if you…
* LOVE our Guests
* Enjoy pre-empting and resolving guest enquiries
* Are curious to explore a new opportunity and learn a new role 
* Ideally Assistant Manager level or above, but Supervisors may be considered, so don’t be shy!
* You are extremely organised.
* Are guest-centric but also commercially minded.
* You are meticulous in your approach, with attention to detail.
* Can work at pace and accustomed to fast-moving environments.
* Are adept at juggling many priorities at once.
* Are a good communicator, somebody who works well with the wider business.
* Are looking for a flexible and more structured work opportunity
Do be sure to speak to your GM or Area Manager first.  Lesley cannot wait to hear from you soon  
#cotejobs