Customer Service Administrator
  • England,Yorkshire and The Humber,West Yorkshire,Leeds
  • full-time, full-time
  • £26,000 - £27,000 per annum
Job Description:
Recruit4Staff are proud to be representing their client, a group of companies in the construction industry, in their search for a Customer Service Administrator to be based from the office in South East Leeds. 
What our client is offering for a successful Customer Service Administrator: - 
*Salary £26,000 - £27,000 per annum (open to going up to £30,000 per annum for the right candidate)
*Monday to Friday (08:30 - 17:00)
*Permanent 
*Free Breakfast on Site, Company Team Events, Friendly Environment, Holiday 20 days + bank holidays & Pension, Competitive Pension Contribution, BBQs, Birthday Off, 
The Role - Customer Service Administrator:
*Responsible for processing orders onto the system, checking stock levels and ensuring customer service satisfaction during each email and telephone call interaction 
*Responding to customer email and telephone requests 
*Confirming prices and processing new orders
*Up-sell orders where possible and offer alternatives 
*Assist customers with their invoice enquiries
*Meet KPIs: Customer Happiness, Orders Processed, Response Time 
What our client is looking for in a Customer Service Administrator :

*Previous experience working in an administrative role processing orders - ESSENTIAL 
*Experience working in a construction / civils / building services industry - DESIREABLE 
*Customer Service Experience - ESSENTIAL
*Excellent telephone manner
*Culture Driven: Unity, Team Player, Good Communicator, Upbeat and down to earth 
Key skills or similar Job titles: Sales Administrator, Sales Administration, Customer Service Admin, PO Administrator  

Commutable From: Leeds, Wakefield, Rothwell, Wetherby, Castleford, Pontefract 

For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Job number 1623663
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Company Details:
Recruitstaff (Wrexham) Ltd
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