AV Lead Technician
other jobs Concept Human Solutions
Added before 4 Days
- England,London
- full-time
- £35,000 - £45,000 per annum
Job Description:
UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment
London AV Lead Technician salary circa £45,000
A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Lead Technician to be a key part of our team. The ideal candidate will be enthusiastic and self-motivated. Able to establish productive relationships with people at all levels. Use own initiative appropriately. Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner.
Operational responsibilities to include:
*Service Ownership of all aspects of day-to-day delivery to our clients and partners.
*Primary point of contact onsite for our client.
*Staff management to the onsite team/s and rota.
*Provide comprehensive reporting to the service delivery and account manager.
*Attend monthly and quarterly service review meetings.
*Provide a senior level of technical support at the point of escalation.
*Operational coordination teams including the technical helpdesk, field service, projects teams and client liaison.
*Audio Visual support onsite when required; this could be supporting events, VIP meeting room support and hybrid meeting support.
Expectations of an onsite Lead Technician:
*Strong leadership and team building initiatives.
* Assist with the recruitment process when required to conduct interviews and provide feedback to our recruitment officer.
*Conduct weekly meetings to consistently improve the onsite service.
Knowledge of Audio-Visual systems and technologies.
*Knowledge in Event audio, video and lighting equipment both digital and analogue.
*Ability to quickly adapt to changing needs, infrastructure, and evolving business processes.
*Ability to multitask and work under pressure to meet strict deadlines.
*Remain client facing and calm under pressure at all times.
*Have excellent communication, time management, presentation and organizational skills.
*3% pension contribution (after 3 months probation period)
* 23 days holiday in first year (holiday years rising after length
of service January to December) to 25 during 3rd year
* Death in service benefits (3 x annual salary)
* Private medical insurance (after 3 months probation period)
* Join a company who will value you
3 Words that Guarantee Results in Recruitment
London AV Lead Technician salary circa £45,000
A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Lead Technician to be a key part of our team. The ideal candidate will be enthusiastic and self-motivated. Able to establish productive relationships with people at all levels. Use own initiative appropriately. Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner.
Operational responsibilities to include:
*Service Ownership of all aspects of day-to-day delivery to our clients and partners.
*Primary point of contact onsite for our client.
*Staff management to the onsite team/s and rota.
*Provide comprehensive reporting to the service delivery and account manager.
*Attend monthly and quarterly service review meetings.
*Provide a senior level of technical support at the point of escalation.
*Operational coordination teams including the technical helpdesk, field service, projects teams and client liaison.
*Audio Visual support onsite when required; this could be supporting events, VIP meeting room support and hybrid meeting support.
Expectations of an onsite Lead Technician:
*Strong leadership and team building initiatives.
* Assist with the recruitment process when required to conduct interviews and provide feedback to our recruitment officer.
*Conduct weekly meetings to consistently improve the onsite service.
Knowledge of Audio-Visual systems and technologies.
*Knowledge in Event audio, video and lighting equipment both digital and analogue.
*Ability to quickly adapt to changing needs, infrastructure, and evolving business processes.
*Ability to multitask and work under pressure to meet strict deadlines.
*Remain client facing and calm under pressure at all times.
*Have excellent communication, time management, presentation and organizational skills.
*3% pension contribution (after 3 months probation period)
* 23 days holiday in first year (holiday years rising after length
of service January to December) to 25 during 3rd year
* Death in service benefits (3 x annual salary)
* Private medical insurance (after 3 months probation period)
* Join a company who will value you
Job number 1624340