*Job Title: Customer Service Advisor
*Location: Banbury, close to the M40
*Job Type: Full-time, Permanent
*Working Hours: Monday to Friday, 8:30 AM - 5:00 PM
*Salary: £26,000 DOE

Our client are a company located conveniently near the M40 in Banbury. Their team is committed to delivering exceptional service and support to their customers. They offer a dynamic and supportive work environment where no two days are the same.

Job Description: We are seeking a dedicated Customer Service Advisor to join our clients busy and varied team. This role is perfect for someone with solid previous office-based customer service experience who thrives in an ever-changing environment.

Key responsibilities include: *Handling customer inquiries via phone, email, and chat
*Resolving customer issues and complaints efficiently
*Providing detailed product information and guidance
*Processing orders and managing customer accounts
*Coordinating with suppliers and participating in production meetings
*Performing administrative tasks and maintaining accurate records

Requirements: *Proven office-based customer service experience
*Excellent communication skills, both written and verbal
*Strong PC skills, including proficiency in Word, Excel, and Teams
*Ability to work well under pressure and adapt to changing situations
*Strong organisational and multitasking abilities

Benefits: *Competitive salary of £26,000 DOE
*Comprehensive training and development programs
*Friendly and supportive team environment
*Opportunities for career advancement
*Convenient location with easy access to the M40

If you are interested in this role, why wait... APPLY NOW