Customer Service Administrator, High Wycombe: A highly motivated Customer Service Administrator is sought by a dynamic company to support their growing team. The successful candidate will be responsible for delivering outstanding service to customers, processing orders, and managing administrative tasks, ensuring a seamless customer experience.
Client Details
Customer Service Administrator, High Wycombe: This client is a well-established organisation known for providing high-quality solutions to its diverse client base. Operating within a collaborative and fast-paced environment, they are committed to delivering exceptional customer support and operational excellence.
Description
Customer Service Administrator, High Wycombe:
*Process customer orders accurately and efficiently
*Handle customer enquiries via phone, email, and online channels
*Resolve issues promptly, ensuring customer satisfaction
*Liaise with internal teams to ensure smooth order fulfilment
*Maintain and update customer records in the CRM system
*Generate reports and assist with administrative tasks
*Support the customer service team with day-to-day operations
*Contribute to process improvements and team objectives
*Regularly liase with internal teams including quality, production and logistics
Profile
*Keen to work in a busy environment and learm
*Montivated individual with attention to detail and accuracy
*Previous experience in a customer service or administration role (desirable but not essential)
*Strong organisational skills and attention to detail
*Excellent communication skills, both written and verbal
*Proficient in using Microsoft Office and CRM systems
*Ability to work independently and as part of a team
*Problem-solving mindset with a focus on customer satisfaction
*High level of accuracy and time management skills
*Adaptable and able to thrive in a fast-paced environment
Job Offer
£25,000 - £28,000 plus good package and career opportunities