Job Title: Sales Support Administrator
Location: Bradford
Salary: £24,000 - £26,000
*25 days holiday
*Development opportunities
*Free onsite parking
*Company Benefits package
Company Overview:
Our client is a leading industrial supplier based in Bradford, providing essential products and services to a wide range of sectors. To support their expanding sales team, they are looking for a proactive and detail-oriented Sales Support Administrator.
Key Responsibilities:
*Accurately inputting customer orders, checking stock availability, and ensuring timely delivery.
*Responding to customer inquiries via phone and email, providing product information, quotes, and updates on orders.
*Supporting the sales team with administrative tasks such as preparing sales reports, managing customer accounts, and coordinating sales meetings.
*Updating and maintaining customer records in the CRM system, ensuring all data is accurate and up to date.
*Acting as a key point of contact between the sales, warehouse, and logistics teams to ensure smooth order fulfilment.
*Assisting with the preparation of invoices, delivery notes, and other relevant documentation.
*Investigating and resolving any issues related to orders, deliveries, or payments, ensuring customer satisfaction.
Skills & Experience Required:
*Previous experience in a similar sales support or administrative role.
*Strong organisational skills with excellent attention to detail.
*Excellent communication skills, both written and verbal.
*Ability to work independently and as part of a team in a fast-paced environment.
*Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with CRM systems.
*Ability to prioritise tasks and manage time effectively.
*Experience within the industrial or manufacturing sector is desirable but not essential.