Description
Secure the sales plan realization by retaining and growing profitable accounts and strengthening customer engagement as defined in the Customer & Sales coverage model and strategy. Customer relationships will be built by using a multi-contact and online approach adhering to customer preferences.   
Responsibilities
*Outbound calls to existing customers in order to generate (additional) sales; 
*Pro-active sale of our products and services as well as the implementation of customer campaigns in coordination with the Marketing department in order to achieve our sales goals;
*Contact person for our medium-sized customers in the region via phone and email; 
*Analysis of purchasing behavior (e.g. sales/margin, potential) 
*Sharing product inquiries and updating customer data; 
*Creation of customer-specific offers; 
*Ensuring customer satisfaction through regular contact.
Qualifications
*Relevant experience in a service or sales oriented position is an advantage
*Minimum vocational level of working and thinking
*Relevant professional experience in telephone sales
*You are a strong communicator at various levels
*Good communication skills, both verbal and written
*Excellent native language skills of the relevant customer market. In addition, English is also required for communication with stakeholders throughout the organization
*Strong customer focus, able to identify customer needs and improve sales through commercial mindset
*Preferably completed commercial training
*Solution-oriented and entrepreneurial thinking
*Good MS Office skillset (Word, Excel, PowerPoint)