Customer Service Representative
other jobs Insight Select Ltd
Added before 6 Days
- England,South East,Kent
- full-time
- £25,000 - £27,000 per annum
Job Description:
Customer Service Consultant / Marden – Kent
An excellent opportunity for a Customer Service Consultant has arisen with a market leading provider of SaaS solutions used by over 5,000 retailers. You will be managing double-digit annual growth, tackling online ordering and subscription management challenges. As a Customer Service Consultant, you will also take part in regular brainstorms as the company continues to grow.
Roles and Responsibilities:
*Delivering excellent customer service by telephone and email
*Working with the team to run a busy subscription platform
*Update systems with relevant information
*Manage customers orders and their expectations
*Ensure that all customer queries are followed up and answered in a timely manner
Skills and Experience:
*Knowledge of customer service principles and practices preferably gained at Contact/Call centre
*Good level of computer literacy (MS Word, MS Excel, MS Outlook)
*Must have GCSE English and Maths as a minimum
*Must be able to multi-task, be flexible and detail orientated yet see the bigger picture
*Must have excellent communication skills
Salary and Benefits:
*Salary - £25,000 - £27,000
*Full time 8.30am to 5pm (Monday to Friday)
*25 days holiday plus Bank holidays
*Pension contributions
*Excellent Career progression
*Free parking on site
Customer Service Consultant / Marden – Kent
An excellent opportunity for a Customer Service Consultant has arisen with a market leading provider of SaaS solutions used by over 5,000 retailers. You will be managing double-digit annual growth, tackling online ordering and subscription management challenges. As a Customer Service Consultant, you will also take part in regular brainstorms as the company continues to grow.
Roles and Responsibilities:
*Delivering excellent customer service by telephone and email
*Working with the team to run a busy subscription platform
*Update systems with relevant information
*Manage customers orders and their expectations
*Ensure that all customer queries are followed up and answered in a timely manner
Skills and Experience:
*Knowledge of customer service principles and practices preferably gained at Contact/Call centre
*Good level of computer literacy (MS Word, MS Excel, MS Outlook)
*Must have GCSE English and Maths as a minimum
*Must be able to multi-task, be flexible and detail orientated yet see the bigger picture
*Must have excellent communication skills
Salary and Benefits:
*Salary - £25,000 - £27,000
*Full time 8.30am to 5pm (Monday to Friday)
*25 days holiday plus Bank holidays
*Pension contributions
*Excellent Career progression
*Free parking on site
Customer Service Consultant / Marden – Kent
Job number 1632178
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Company Details:
Insight Select Ltd
At Insight Select, people are our business. We pride ourselves on matching energetic and enthusiastic business professionals to their career goals. We...