REED are recruiting a Credit Controller on behalf of a family owned Poole based business, specialising in product delivery to a variety of sector industries. 
You will join a supportive finance team, working with a portfolio of customers to ensure that accounts are kept within contracted limits. Please see details below
Credit Controller
Full Time (8am - 5pm) 
Poole, Parking available
Benefits:

• Additional leave

• Company events

• Cycle to work scheme

• Discounted or free food

• Free parking

• Health & wellbeing programme

• Onsite parking

• Profit sharing

• Referral programme

• Sick pay
 Key Responsibilities:
• Act as a main point of contact for customer account queries.

• Hold weekly meetings with each of the sales division to escalate key issues and agree on ways forward.

• Provide cover within the finance team as and when needed.

• Manage customer portals and integration (EDI), and perform account reconciliations.

• Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits.

• Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whilst minimising risk exposure.

• Resolve invoice and payment queries promptly and efficiently.

• Produce and distribute customer statements of account and overdue/reminder letters.

• Produce and circulate weekly and ad hoc on stop, credit hold status and other reports.

• Proactively manage new accounts and high value invoices.

• Build effective relationships and rapport with customers and internal contacts.

• Provide exceptional customer service.

• Adhere to strict process and procedures.

• Escalate significant issues/concerns to management.

• Handle month end consolidated invoicing.