Business Unit: Personal Banking, Business & Commercial
Salary range: £24,800 - £37,200 per annum DOE + Red hot benefits 
Location:  UK Remote, but with regular travel to Leeds / Newcastle / Glasgow

Don’t settle for dull. Live a life more Virgin
Our Team
An exciting opportunity exists for an Insight Analyst to join our Personal Banking Analytics team. In this role, the customer relationship is at the heart of everything you do. You have the opportunity to support the enhancement of digital customer journeys while also supporting Personal Banking product management and proposition development. And if all that wasn’t enough, you’ll play a key role in deepening our existing customer relationships, through supporting both customer management activity and loyalty propositions.
What you’ll be doing
*Undertaking timely and accurate statistical analysis to support the development of Personal Banking and transactional banking propositions
*Providing Management Information, insightful commentary and developing solutions to complex issues
*Producing recommendations for changes to strategies, processes and models, ensuring these remain robust
*Undertaking analysis of benchmark, market and economic information to provide key insight of current and future banking trends
*Providing continued support to key stakeholders across the business and presenting output to key stakeholders both within and external to the department
We need you to have
*An ability to logically analyse and interpret data, demonstrating a logical approach to problem solving in relation to both business and technical issues
*Experience working with complex data and interpreting it
*A talent for innovative thinking, generating original solutions to complex problems
*A high level of numeracy
*An ability to communicate/present effectively orally and in writing
*An ability to listen, understand and respond professionally
*Experience using Excel to interpret data (macros, vlookups, PivotTables etc)
*Exceptional attention to detail and data accuracy skills
It’s a bonus if you have but not essential
*A degree in a mathematical, statistical or relevant technical discipline
*SAS / SQL coding experience
*Experience using MS Office
Red Hot Rewards
*Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more.
*Up to five extra paid well-being days per year. 
*20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
*Market-leading pension.
*Free private medical cover, income protection and life assurance.
*Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 
And there’s no waiting around, you’ll enjoy these benefits from day one.
Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We’re all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we’re putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people’s lives. We’re customer-obsessed and work tirelessly to deliver on our purpose, ’Making You Happier About Money.’ This means we’re able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. 

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  
As a Disability Confident Leader, we’re committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. 
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we’ll need you to confirm you have the right to work in the UK.
If you’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we’ll ask for six years of regulatory references, and once in the role, you’ll be subject to periodic employment checks.