Leading US law firm seeks an IS Analyst to join their busy IS team in London, this role is a permanent office based position.
*£60,000 per annum
*Autonomous working environment
*Superb employee benefits
IS Analyst Responsibilities:
*Providing 2nd line support to all staff as required (London & EU Offices plus visiting attorneys)
*Assisting with servers and comms room equipment
*Asset tagging equipment and keeping records
*Keeping records of warranties and support contracts across London and European offices
*Maintenance of iPhone and iPads
*Maintenance of Home office systems
*Maintenance of appropriate stock levels of IS consumables
*Maintenance of IS equipment inventory
*Workstation maintenance, including configuration to the prevailing agreed standard, i.e. network connections for all software, e-Mail and internet and printing
*Laptop configuration and maintenance (dealing with security issues and setting up appropriate users profiles, etc.)
*Printer maintenance
*Dealing with some aspects of network support (e.g. adding, changing and/or deleting users from the Firm’s network, as needed)
*Monitoring the LAN/WAN (basic diagnostics)
*Hardware maintenance and documentation
*IS cover at the weekends, at least one weekend a month.
IS Analyst Requirements:
*1-2 years+ experience preferably within a large law firm environment
*Strong knowledge of supporting applications such as Windows 10, Microsoft Office products, Outlook (use of backup software and knowledge of servers is advantageous)
*Cloud and Imanage experience is essential
*Professional and efficient work attitude