Customer Service 

Vanta Staffing Reading is recruiting a Customer Service  to work for our client based in the Reading area. This will involve general Customer Service duties; this role would suit the right candidate who wants consistent work with a prestigious company.

Experience:


*Maintain accurate records within our customer database and CRM system
*Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
*Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Skills:
*Excellent interpersonal and active listening skills
*Strong attention to detail
*Ability to work well in a team
 Main Duities:
*Speaking to customers 
*Resolving customer complaints
*Maintain an up-to-date knowledge of company products and procedures.Maintain an up-to-date knowledge of company products and procedures.
 Job Type: Full-time - 40 hours per week 8am to 5pm but are flexible Monday to Friday
Salary: £11.50- £12.50 an hours