Our client is looking for a Private Client Administrator to join their team, working at their London office 2 days per week.
Key Responsibilities:
PA and general admin duties
*Organise and diarise meetings on behalf of the Private Client Director
*Work with the Private Client Director to prioritise tasks
*Fields calls and email queries as appropriate and act on all non-technical queries
*Provide agendas and information requests prior to client meetings, if required
*Assist with the production of management information, as required by central teams
*Assist with general administration as required e.g. ad-hoc scanning and filing
*Client servicing and meeting preparationUse appropriate systems and processes to submit new business to providers
*Assist with the preparation of meeting packs for client meetings and Annual Suitability Reviews
*Prepare application forms and other documents for client signing or approval
*Liaise with product providers to ensure all applications are received and completed. Attend to outstanding requirements, keeping other members of the team informed as necessary
*Produce accurate client portfolio valuations and statements using Intelligent Office
*Complete and assist with trades and portfolio rebalancing, as required
*Assist with cash management control on client accounts (bonds, SIPPs, etc)
*Close plans correctly on Intelligent Office in a timely manner and ensure income expectations are settled, if relevant
Correspondence and client files
*Ensure all client information (including meeting notes) is accurately maintained on internal systems, including Intelligent Office and the Document Management System (DMS), where appropriate
*Schedule and manage follow up tasks relating to client meetings and business submissions using iO to monitor and accurately record tasks
*Ensure client agreements, including fee schedules, are in place and are signed, documented and saved to the DMS
*Run client risk tolerances and carry out anti-money laundering checks
*Ensure electronic client files are organised and updated, and easily accessible Compliance with FCA and company procedures
*Assist the team in complying with FCA and internal compliance procedures, ensuring all client files and information remain compliant and confidential
*Notify the adviser of any suspicion of a complaint and follow appropriate procedures within the complaints handling process
*Follow Anti-Money Laundering Procedures and comply with the requirements of GDPR
*Follow risk profiling procedures, record risk profile score in iO and save risk profile to the DMS
*Record and file all relevant correspondence Experience and Qualifications
The successful candidate will have:
*1-2 years’ experience in a relevant administration role within the independent sector of the financial services industry will be a distinct advantage, but admin experience from other sectors will be considered
*Demonstrable experience of delivering client service at the highest level
*Experience of using iO or equivalent back office system to perform a financial services or equivalent administrative role
*Excellent IT skills with a good working knowledge of Excel
*Excellent written and verbal communication skills with a high level of attention to detail
*Sufficient understanding of the needs of Financial Services teams, FCA rules and compliances in order to effectively carry out the role
*Relevant industry qualifications will be an advantage, but are by no means essential.
If you are interested in this position, please email your CV to Sam at Artemis Recruitment.