Right Now Group are working with an International Freight Forwarder based in Birmingham who are looking to expand their Ocean department. They are looking to bring aboard a new Ocean Import Operator to assist with their Operations Team.

The ideal candidate will have coordinated Ocean shipments for a Forwarder in the past, and ideally have experience dealing with consignments from Start-to-Finish.

Responsibilities:
*Book in freight with approved lines & carriers.
*Develop relationships, ensuring a high level of customer service to clients
*Take requests and queries and resolve them quickly.
*Liaise with overseas agents and clients clearly, precisely and accurately and resolve issues and complaints in a timely manner.
*Ensure documentation is correct
*Process invoices.
*Ensure that the sales department are aware of client activities and business finances
*Ensure that the departmental manager is aware of the status of all shipments.
Requirements:
*A minimum of 2 years experience working in Freight Forwarding, in an Operations focused position
*A positive working attitude
*A drive to succeed and improve in a fast-paced environment
*Clear and concise communication skills
*Great written communication skills

Salary: £30,000 - £35,000
Location: Birmingham
Shift: Mon-Fri (8.30am-5pm)

ALL RELEVANT CANDIDATES WILL BE CONTACTED ASAP