Job Title: Training and Development Manager
Location: Hertfordshire (Remote)
Overview:
Are you a seasoned Training and Development Specialist with a passion for empowering teams and driving performance excellence?
Join our client’s dynamic team as a Mortgage Training & Development Specialist. In this role, you will lead the development and delivery of comprehensive training programs for mortgage advisers, support staff, as well as the self-employed mortgage advisors scattered throughout the London area, ensuring alignment with business objectives and regulatory requirements.
Key Responsibilities:
*Training Program Development: Develop training programs covering mortgage products, lending regulations, sales techniques, customer service, and software systems usage.
*Training Material Creation: Develop engaging training materials including presentations, manuals, guides, videos, and online modules to support the training programs.
*Delivery of Training: Conduct interactive training sessions for mortgage advisers through various delivery methods such as classroom-style sessions, webinars, and workshops.
*Onboarding Support: Facilitate the onboarding process for new mortgage advisers, self-employed mortgage advisors, and support team members, providing comprehensive training and resources.
*Continuing Education: Develop and deliver ongoing training programs to enhance the knowledge and skills of existing mortgage advisers, keeping them updated on industry trends and regulatory changes.
*Performance Evaluation: Assess the effectiveness of training programs through participant feedback, performance metrics, and observation, making necessary adjustments to improve outcomes.
*Compliance Oversight: Ensure all training materials and programs comply with industry regulations and company policies, maintaining accuracy and consistency.
*Collaboration: Work closely with cross-functional teams to align training initiatives with business goals and objectives.
*Documentation and Reporting: Maintain accurate records of training activities, attendance, and performance evaluations. Generate reports to track progress and outcomes.
Qualifications:
*Proven experience in developing and delivering training programs, preferably in the mortgage or financial services industry.
*Strong understanding of mortgage products, lending regulations, and industry best practices.
*Excellent presentation and communication skills, with the ability to convey complex information clearly and concisely.
*Ability to work independently and collaboratively in a fast-paced environment. Strong organizational skills with attention to detail.
*This role would suit an experienced mortgage advisor or mortgage broker looking to progress to a training and development role.
Essential Qualifications:
*Certificate in Mortgage Advice and Practice (CeMAP)
*Experience with e-learning authoring tools and multimedia software.
*Knowledge of mortgage-specific software applications.
Working Conditions:
This role primarily operates on a remote basis; however, you will be required to visit the head office in Hertfordshire a couple of times a month.
Remuneration:
£35,000 - £45,000 based on experience and qualifications, plus pension, life assurance and a performance related bonus.
Join our client and make a significant impact on the growth and success of their business. Apply now to embark on a rewarding career journey as a Training and Development Specialist!
?? Contact:
Bryn McMillan
Managing Director