Robert Half are assisting a market leading media organisation to recruit a Operations Administrator on a permanent basis - Fully remote - UK wide
Role
*The Operations Administrator will manage the end-to-end pension finding process, ensuring a seamless and efficient experience for our customers.
*Communicate regularly with customers to keep them informed of progress regarding their pension search.
*Conduct independent research to identify and verify the details of relevant employers and any associated pension schemes.
*Conduct outbound calls to pension providers and employers.
*Ensuring information about our customer’s pension is accurately recorded and communicated.
*Provide feedback on current processes and contribute to the ongoing improvement of our operations.
Profile
*The Operations Administrator will have experience in a customer service role
*Experience completing administrative tasks
*Experience using a CRM such as Salesforce/Hubspot
*Experience in the pension/finance industry
*A university degree is not required - relevant experience in an administrative or customer support role is equally valuable
Company
*Global media organisation with offices in London
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
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