Change & Release Analyst - Business IT Change Team
London
£50,000 plus package
ASAP start
Global Household name brand is seeking to grow their Business IT Change team and is seeking a career motivated Change professional to join the team, at an exciting period for the business.
Key accoutabilities -
*Managing Change Management and Release Management Processes in compliance with the organization’s Change and Release Policies and Procedures
*Ensuring that all changes are compliant with the Change & Release documentation and other requirements to pass quality checks and audits prior to production deployment
*Chairing senior governance forums such as CAB to approve production changes, release schedules and major releases
*Coordinating CAB approvals across the ITSS application & infrastructure estate and Business Units
*Managing global emergency changes
*Maintaining and updating the Global Release Calendar across organization’s Global IT, Applications & Infrastructure estate
*Resolving scheduling conflicts at all levels by working with stakeholders representing ITSS COEs, Business, Projects, and IT
*Building excellent working relationships with the Technology Services Teams (Back Office, Front Office, Infrastructure, Integrations, Data, Cloud & Hosting, Access Management), Business Units IT Teams and the wider business
Responsibilities:
*Ensuring compliance with standards and policies related to change & release management
*Delivering and managing the Global Release schedule
*Ensuring that all changes are subjected to the appropriate Change Management quality assessment
*Facilitating and managing Release Management meetings at a Global level across all applications in conjunction with the organization’s Portfolio and Demand Management
*Facilitating PIR meetings where required and supporting any investigations if a change causes a significant issue in a production system
*Ensuring that all changes are compliant with process definitions and will pass audit and compliance assessments, including managing the evidence repository for all change and
*Communicating the forward change & release schedule to stakeholders
Skills and Experience required:
*3+ years of IT Service/Application Change/Delivery experience in a large international organization dealing with global scale suppliers
*IT Change and release specialist with experience of successfully delivering in above-market international organizations
*Excellent analytical skills, including the ability to anticipate and highlight potential risks associated with change
*Excellent communication skills, with the ability to engage different audiences at all levels
*Knowledge of ITIL Service Management processes
*Experience working with multiple major service providers across an integrated environment
*Ability to engage and build relationships with business stakeholders
*Understanding of IT General Controls and their application across the IT landscape and processes supporting the organization’s compliance requirements
Interested?
Apply without delay to be considered.