Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Job Summary:
At Canada Life the Retirement division is responsible for both Home Finance and Individual Annuity products. The Retirement division is one of four key areas within Canada Life UK. The Business Performance Administrator role will be support both Home Finance and Individual Annuities, located within our London City office.

The Business Performance Administrator role holder will get the opportunity to be responsible for the production of both funder and business MI, and supporting the Business Performance team activities. The role holder will be expected to assist in research and analysis of competitor pricing for the Business Performance Manager to support internal and external funder Equity Release Mortgage strategies. The role holder will work closely with the Business Performance Senior Analyst, supporting with ad-hoc analysis and preparation of management committee papers.
Job Duties:
1. Helps with the production of MI relating to funder activity and portfolio performance. MI produced feeds into funder management packs for Joint Management Boards / Joint Advisory Committees. Records actions when required.
2. Produces weekly, monthly and quarterly reports for Retirement senior management and funders
3. Supports the Business Performance team with bespoke analysis to identify reasons for performance and various ad-hoc Retirement team projects. Assisting with queries from Finance and Underwriting teams.
4. Produces ad-hoc MI to Business Performance team. Seeks to acquire knowledge of trading performance, sales and product positioning.
5. Co-ordinates and collates Business Performance team committees packs. Records actions at various committees when required.
6. Assist in the continuous review and improvement of the department’s processes and
procedures, ensuring appropriate governance of models and documentation.
7. Supports the Distribution team through the development and understanding of MI
8. Managing the process of implementing pricing changes to support Retirement strategies and funder objectives
Experience Required:
• Requires strong time management and organisational skills
• Requires attention to detail and high level of numeracy
• Proficient with MS Excel, Word and PowerPoint


Qualifications:
• Financial and numerical reasoning to degree level equivalent
• Good understanding of MI techniques, forecasting and practices
• Good communicator both written and orally
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.