Job Title: Contract Administrator
Location: Hemel Hempstead
Salary: £25,000 - £30,000 per annum, depending on experience
Benefits: 25 days holiday (increasing up to 30 days with service) plus bank holidays, private healthcare after 6 months, pension contributions, free on-site parking, flexible working after probation, e-learning opportunities, and room for progression.
Hours: 8am- 5pm Monday to Friday
 
About the Role:
Are you ready to join a rapidly growing company and be a key part of a dynamic team? We are seeking a proactive and detail-oriented Contract Administrator to support the smooth operation of a busy reactive maintenance and servicing contract. This is an exciting opportunity to step into a role where your organisational skills and ability to juggle multiple priorities will be put to the test.
You’ll be reporting to the Contract Manager or Senior Administrator, taking ownership of a variety of daily, weekly, and monthly administrative duties. Your role will be crucial in ensuring that everything from small-scale maintenance jobs to larger projects runs smoothly and efficiently.
 
Key Responsibilities:
Daily Coordination: Liaise effectively with office staff, field teams, clients, and residents via phone and email to ensure seamless communication and service delivery.
Planning & Scheduling: Manage the scheduling of both small and large-scale works, ensuring that all tasks are completed on time and to the highest standard.
Quotations & Invoicing: Prepare and issue quotations to clients and raise purchase orders to suppliers. You will also handle the invoicing process upon the completion of work.
Supportive Role: Assist the Contract Manager and Senior Admin in various tasks to keep the operation running smoothly.
 
Why Join?
Growing Business: Be a part of a company that’s transitioning from a small business to the next level, with plenty of room for your growth.
Team Collaboration: Join a supportive team environment where your ideas are valued, and your contributions make a real difference.
Professional Development: With our e-learning opportunities and clear pathways for progression, your career development is our priority.

 
What We’re Looking For:
Excellent Communication Skills: You must have strong written and verbal communication skills in English.
Experience: A minimum of 1 year’s experience in planning or scheduling is desirable.
Adaptability: Thrive in a fast-paced environment with constantly changing priorities. Your ability to think on your feet and consider the bigger picture will set you apart.
Technical Proficiency: Strong computer skills, particularly with Microsoft Office, are essential. Experience in the gas, heating, and hot water industry, as well as familiarity with the Big Change CRM system, is preferred but not mandatory—we’re happy to train the right candidate.
Team Player: You should be able to work both independently and as part of a team, bringing enthusiasm and a drive for career development to the role.
 
If you’re driven, passionate, and looking to grow with a company that values your input and encourages your professional development, we’d love to hear from you. Apply now and take the next step in your career!