Cyber Security Network Engineer

Team: Cyber Security - NOC
Reporting to: Cyber Security Operations NOC Manager
Location: Remote, with occasional travel to Milton Keynes, Watford, or client sites
Type: Full-time, with 24/7 on-call rotation (flexible schedule)
About the Role:
Join our client’s dynamic Cyber Security NOC team at a leading tech solutions provider as a Cyber Security Network Engineer. Work remotely, supporting diverse clients in sectors such as finance, manufacturing, utilities, and retail. This role is hands-on, involving both problem-solving and client engagement to ensure 24/7 cyber security support and protection for critical infrastructures.
Key Responsibilities:
*Lead and provide technical expertise across pre-sales, design, and implementation stages of complex cyber security projects.
*Collaborate closely with internal teams and clients to define technical requirements and support solution design.
*Participate in a flexible on-call rota, supporting incident management and problem resolution.
*Prepare and support service reporting and reviews.
*Travel as needed to deploy and maintain network, infrastructure, applications, and virtualization technologies.
*Provide expert technical guidance and maintain high customer service standards.
*Operate within an ITIL service delivery framework, ensuring services meet client SLAs and KPIs.
Qualifications & Experience:
*Experience: Approximately 10 years of hands-on experience in a similar role within IT Managed Services, national infrastructure, or high-critical environments like finance, manufacturing, or retail.
*Technical Skills: *Cloud (AWS/Azure)
*Cisco (CCNP+, Nexus Switching, ASA/Firepower)
*Fortinet (ideally certified), Checkpoint (CCSE/CCSM), and Palo Alto firewalls
*VMware (ESXI, VSAN), Windows/Linux servers, and server rack management
*Load balancing, Opensense, IBMi, and network monitoring tools
*Knowledge of Defender/Sentinel SIEM Tooling
*Strong capability in High-Level and Low-Level Design (HLD/LLD)

*Certifications: ITIL exposure; CISSP certification (achievable within 18 months).
Personal Attributes:
*Self-motivated and proactive with excellent organizational and problem-solving skills.
*Strong communication skills, with a commitment to exceptional client service.
*Able to handle confidential information professionally.
*A “can-do” attitude, able to work independently and collaboratively to meet client needs.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 
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