IT Business Support Analyst
other jobs Harvey Nash
Added before 6 hours
  • England,London
  • full-time
  • £40,000 per annum
Job Description:
IT Business Support Analyst
A leading Insurance firm is looking to hire an IT Business Support Analyst.
You would be responsible for:
*Providing 1st and 2nd Line support to end users and provide a high level of service availability (Password reset, troubleshooting, maintenance)
*Ownership of Incidents, Service Requests, Problems and Change Requests
*Windows build and deployment tools, such as MDT, Autopilot
*Troubleshooting Outlook, including problems connecting to Exchange/Office 365
*Ensure all equipment; PCs, Laptops, Printers, iPhone, telephones and scanners are maintained in optimum condition
Therefore, they are looking for candidates with the following skills and experience:
*Microsoft active directory knowledge.
*Knowledge of PowerShell scripting language
*Knowledge of Microsoft Windows 10, Windows Server 2012/2016/2019, and Microsoft Office Suite O365.
*An understanding of networking principles as applied to LAN, WAN and VOIP configurations.
*Strong IT troubleshooting skills, in relation to end-user support.
IT Business Support Analyst
Job number 1648132
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Company Details:
Harvey Nash
Established in 1988, Harvey Nash has supported many of the world’s leading organisations to recruit, source and manage the highly skilled talent...
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