Service Desk Analyst – 4 Month Contract – Nottingham – Inside IR35
VIQU has partnered with an organisation based in Nottingham, who are seeking a Service Desk Analyst to provide 1st and 2nd Line BAU Support.
The successful Service Desk Analyst will join a busy team, providing both remote and onsite support to a large user base. 
Role responsibilities for the Service Desk Analyst:
*Provide 1st and 2nd Line support on the Service Desk
*Troubleshooting and solving hardware & software issues, escalating where necessary
*Provide excellent customer service both remotely and deskside
Key Skills and experience:
*Experience as a Service Desk Analyst / within 1st and 2nd Line Support
*Windows 10 / 11 Administration and Support
*Experience supporting Microsoft 365, Exchange, OneDrive
*Experience with Active Directory
*Microsoft Intune would be beneficial
*Excellent diagnostic and resolution skills
*Excellent customer service skills
*Working knowledge of ITIL
Role details:
*Job role: Service Desk Analyst
*Job type: Contract
*Duration: 4-month contract
*Rate: £180 - £200 per day
*IR35 status: Inside IR35
*Location: Fully onsite in Nottingham   
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone, by exploring the VIQU IT Recruitment website.
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