IT Support & User Management Specialist
  • England,North West,Greater Manchester
  • full-time
  • £30,000 - £45,000 per annum, negotiable
Job Description:
IT Support & User Management Specialist

Our client, a forward-thinking organisation, is looking to hire a dedicated IT Support and user Management Specialist to handle essential in-house IT functions, support users, and manage hardware on a day-to-day basis. This could be the perfect opportunity if you are a proactive, customer-focused individual with strong IT troubleshooting skills.


Key Responsibilities:  

*End User Support: Provide prompt and effective support to end users, resolve technical issues, and ensure minimal disruption to daily operations.
*PC/Laptop Hardware: Maintain and troubleshoot hardware, ensuring all equipment remains in optimal condition.
*Fault Management: Identify, document, and resolve IT faults
*Software Installation & Configuration: Fulfilling software on PCs and laptops, adhering to company standards.
*PC Patching: Regularly apply patches to keep systems updated and secure.
*User Security: Manage user security settings, including permissions and password policies, to protect the integrity of our network.
*PC Administration: Handle PC administration tasks, including updates, configuration, and routine maintenance.
*Email Setup: Set up and manage user email accounts to facilitate smooth and secure communication across the company.
*Support Request Logging: Log support requests, including setting up accounts for new users.
*SQL Skills: SQL knowledge is highly advantageous and would make a candidate eligible for an enhanced salary.


Ideal Candidate Profile:

*Proficiency in supporting PC and laptop hardware and software
*Knowledge of SQL databases is a significant advantage
*Detail-oriented, with a strong understanding of security and fault management
*Strong communication skills to provide clear, user-friendly support and guidance
*Ability to work proactively, manage multiple tasks, and troubleshoot independently


Benefits:

*Competitive salary package, open to negotiation based on skills and experience (especially SQL expertise)
*Opportunities for career development and professional growth
*Supportive, user-focused work environment


If you’re a skilled IT professional seeking to make a difference in a supportive and dynamic environment, click apply today!

IT Support & User Management Specialist
Job number 1649102
metapel
Company Details:
Adria Solutions
Company size: 10–19 employees
Industry: Recruitment Consultancy
Adria Solutions is the UK’s leading Recruitment Consultancy for IT, Digital, Marketing, and Executive Search. With 20 years of experience in IT ...
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